SHIPPING

We offer free standard shipping on all orders over £60 in the U.K.

For U.K. deliveries we offer a Royal mail 48 hour or DPD express, next day service.

We offer free International shipping on all orders over £240.

We can arrange express international shipping if you need your product sooner (2-3 business days). Please email us at hello@salsii.com and we'll do our upmost to get the items to you ASAP.

For standard International deliveries, please allow 5-7 business days.

Please note the following for international orders:

Orders shipped to countries outside of the UK may be subject to an import/custom tax, and these fees differ from country to country. Please check with your country authority as custom fees are the responsibility of the purchaser and are not included in our international shipping fee.

The additional cost of customs tax has been paid by us, on your behalf for a selection of countries. Please see FAQs for more information on which countries are included.

RETURNS

RETURNS POLICY

A huge amount of love and attention goes into creating each product in the Salsii range and due to the handcrafted nature of each product, we do not accept returns or exchanges.

We want you to be completely satisfied with your product and as such, we’re here to answer any questions prior to purchasing and we also offer a trial size and a discovery set prior to committing to a standard size item.

We’re here to help you make the right decision, so please contact us to have a chat beforehand.

CANCELLING ORDERS

If you need to cancel your order, please contact us as soon as possible. We will do our upmost to cancel your order subject to us being informed prior to your item being despatched.

ORDER ISSUES

We want your entire experience with Salsii to be a positive one, therefore if you have any issues at any stage during the ordering of products, deliveries or with the items when they arrive, contact us immediately at hello@salsii.com.

If your items have arrived damaged, please notify us within 48 hours of receiving and we will happily send you a new product out.

We will try our best to resolve any issues as soon as possible for you.

We are proud to create gorgeous products from 100% natural ingredients. As such, some variation may occur such as a slight change in scent, colour and texture. This is all completely normal and is one of the joys of working with nature!